Refund policy

Due to the intimate nature of our products, hygiene and safety are our top priorities.

Returns

  • We do not accept returns on used or opened products

  • Only damaged, defective, or incorrect items are eligible for replacement

Refunds / Replacements

  • If you receive a damaged or incorrect item, contact us within 48 hours of delivery

  • Email us at support@getblushlyofficial.com with:

    • Order number

    • Clear photos/video of the issue

  • Approved cases will receive a replacement or refund, as applicable